Privacy Policy

Effective Date: May 14, 2026  |  Last Updated: May 14, 2026

1. Introduction

Prime's Auto Service LLC ("we," "us," or "our") operates the website primeauto704.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our website, you consent to the practices described in this policy.

2. Information We Collect

Personal Information: When you contact us through our website, request an estimate, or call us, we may collect your name, phone number, email address, vehicle information, and insurance details.

Automatically Collected Information: When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other browsing data.

Device Information: We may collect information about the device you use to access our website, including device type, screen resolution, and unique device identifiers.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us understand how visitors use our site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

4. Third-Party Services

We use the following third-party services that may collect information about you:

• Google Analytics (GA4): We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects data such as pages visited, time on site, and demographic information. Google's privacy policy: policies.google.com/privacy
• Google Ads: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This may involve cookies that track actions taken after clicking on our ads. Google's advertising policies: policies.google.com/technologies/ads
• Cloudflare: Our website is served through Cloudflare's content delivery network (CDN), which provides security and performance optimization. Cloudflare may collect limited technical data such as IP addresses for security purposes. Cloudflare's privacy policy: cloudflare.com/privacypolicy

5. How We Use Your Information

• To provide and maintain our services
• To respond to your inquiries and schedule appointments
• To process estimates and insurance claims
• To improve our website and user experience
• To send you updates about your vehicle's repair status
• To analyze website usage and optimize our marketing
• To comply with legal obligations

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With insurance companies to process your claims (with your consent)
• With service providers who assist in operating our website and business
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of Prime's Auto Service, our customers, or others

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Disable cookies through your browser settings

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: