From fender benders to full rebuilds — Primes Auto Service gets your vehicle back to perfect. Insurance help included.
No runaround. No waiting. One shop handles it all — from the estimate to the final detail.
We coordinate directly with your insurance company so you don't have to deal with the back-and-forth. Focus on your life, we'll handle the claim.
Get your estimate the same day. We don't let your car sit — once approved, work starts immediately.
Our paint matching and body work restores your vehicle to pre-accident condition. You won't know the difference.
No ghosting. We keep you updated throughout the entire repair process. Ask our reviews — communication is what we're known for.
Our team has the experience to handle anything — from minor dents to full structural rebuilds on any make or model.
We're not a chain. We're your neighbors. Charlotte drivers trust us because we treat every car like it's our own.
Don't take our word for it. Here's what our customers have to say.
"Great experience from start to finish. Damon kept me updated throughout the repair and made the entire process smooth. The car looked perfect when I picked it up."
"Brandon was extremely helpful explaining the estimate and what needed to be done. Communication was excellent and the repair quality was top notch."
"Professional shop with great communication. Damon helped guide me through the process and the vehicle came back looking like new."
"Highly recommend Primes Auto Service. Brandon kept me informed during the repair and everything turned out great."
Whatever your vehicle needs, we've got it covered.
Complete accident repair and restoration
Remove dents without damaging paint
Expert color matching and body work
Repair and replacement services
Restore your smooth finish
Showroom-quality polish
Long-lasting paint protection
Durable wheel and metal finishes
Custom patterns and finishes
We make it simple. Here's what happens after you call.
Reach out by phone or fill out our form
We'll assess the damage and give you a clear quote
We coordinate with your insurance company directly
Our technicians get to work restoring your vehicle
Pick up your car looking like the accident never happened
One call. That's all it takes to get started.
980-222-9928Appointments Only — Monday through Friday, 8 AM – 4 PM
Fill out the form and our team will contact you shortly to schedule your estimate. Upload photos of the damage for a faster response.